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Privacy Policy – How We Handle Your Account Information

Q: How do I delete my account and all associated data?

Submit a deletion request via Account Settings or email privacy@rpt888.com. We will verify your identity, close your account, zero out your balance if funds remain, and delete personal data within thirty days. Transaction logs required for audit and compliance are anonymized rather than deleted, as required by local law. Once deletion is complete we will send you a confirmation email.

We collect your account details, payment data and activity logs to run your rpt888 account securely.

Account data collection explainedPayment & withdrawal recordsCookie usage & trackingData retention periodsRequest changes or deletion

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What This Policy Covers and Where It Applies

rpt888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy governs rpt888's collection and processing of personal data from visitors and account holders. We collect your email, phone number, payment method details like Touch 'n Go, GrabPay, Boost dan FPX wallet IDs, and gameplay activity to verify your identity, process deposits and withdrawals,

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prevent fraud and comply with anti-money-laundering rules. The policy applies in Malaysia and other regions where local law permits our services. We do not sell your data to third parties. Payment processors and game studios acting as our service providers may access limited data under strict
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confidentiality terms. You can request a copy of your data, ask us to correct errors, or request deletion by contacting support. Data retention periods vary: active account data stays while your account is open; transaction records are kept for audit and compliance for the period required
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by local financial regulations; inactive account data is archived after two years of no login activity. Cookies track your session, remember your language preference and help us analyze site traffic; you can disable non-essential cookies in your browser settings.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about this policy, want to request a copy of your data, ask us to correct an error in your account details, or…

DATA HANDLING

How We Protect and Manage Your Information

We take concrete steps to protect your data and give you control over it. Below are the specific measures we apply to account data, payment records, cookies and retention.

Encryption in Transit

All data you send to rpt888 – login credentials, payment details for Touch 'n Go, GrabPay, Boost dan FPX, withdrawal requests – is encrypted using TLS 1.3 during transmission. This prevents interception by third parties. Once the data reaches our servers it is stored in encrypted database fields using AES-256 encryption keys managed by our infrastructure team.

Payment Data Isolation

We do not store your full wallet credentials or bank account passwords. When you deposit via Touch 'n Go, GrabPay, Boost or FPX, the payment gateway processes the transaction and sends us only a tokenized reference and transaction status. Withdrawal requests are verified against your registered payment method, but the actual payout is handled by the processor.

Cookie Categories

Essential cookies keep you logged in and remember your language preference; these cannot be disabled without breaking core account functions. Analytics cookies track which games you open and how long you stay on each page so we can improve the lobby layout. Marketing cookies are not used on rpt888. You can disable analytics cookies in Account Settings or your browser.

Data Retention Rules

Active account data stays as long as your account is open. Transaction logs for deposits, withdrawals and gameplay are kept for the period required by local financial and gaming regulations, typically five years from the date of the transaction. If you do not log in for two years, your account is marked inactive and personal data is archived; you can reactivate by contacting support.

Access and Correction

You can download a copy of your account data anytime from the Privacy & Data section in Account Settings. The export includes your profile details, transaction history, gameplay logs and cookie preferences. If any detail is wrong – email address, phone number, registered payment method – update it in Account Settings or contact support for help.

Deletion Requests

To delete your account and associated data, submit a deletion request via Account Settings or email [email protected]. We will verify your identity, close your account, zero out your balance if any funds remain, and delete personal data within thirty days. Transaction logs required for audit and compliance are anonymized rather than deleted, as required by local law.

Privacy Policy FAQ – Your Data Rights Explained

Below are the questions we hear most often about data collection, cookies, sharing, retention and your rights. If your question is not answered here, contact us through live chat or email and we will respond within three business days.

We collect your email address, phone number, date of birth, registered payment method details for Touch 'n Go, GrabPay, Boost or FPX, and your IP address and device type when you log in. This data is used to verify your identity, process deposits and withdrawals, prevent fraud and comply with anti-money-laundering rules where local law requires.

We share limited data with payment processors to handle deposits and withdrawals, and with game studios whose live tables and slots you play so they can stream the game and record your bets. We do not sell your data to advertisers or data brokers. Service providers sign confidentiality agreements and may only use your data to provide the service we contracted them for.

Transaction logs for deposits, withdrawals and gameplay are kept for the period required by local financial and gaming regulations, typically five years from the date of the transaction. After that period records are either anonymized or deleted. Active account data stays as long as your account is open; if you do not log in for two years we archive your personal data.

Yes. Log in to your rpt888 account, open Account Settings and go to the Privacy & Data section. Click Download My Data and we will generate a JSON file containing your profile details, transaction history, gameplay logs and cookie preferences. The file is available immediately and stays in your downloads list for thirty days.

Essential cookies keep you logged in and remember your language preference; these cannot be disabled without breaking core account functions. Analytics cookies track which games you open and how long you stay so we can improve the lobby layout. We do not use marketing or tracking cookies. You can disable analytics cookies in Account Settings or your browser settings.

Submit a deletion request via Account Settings or email [email protected]. We will verify your identity, close your account, zero out your balance if funds remain, and delete personal data within thirty days. Transaction logs required for audit and compliance are anonymized rather than deleted, as required by local law. Once deletion is complete we will send you a confirmation email.

If we discover unauthorized access to account data we will notify affected users by email within seventy-two hours, explain what data was accessed, describe the steps we are taking to secure the system, and advise you on how to protect your account. Where local law requires we will also notify the relevant data protection authority and cooperate with their investigation.

Privacy Policy – How We Handle Your Account Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Encryption in Transit

Payment Data Isolation

Cookie Categories

Data Retention Rules

Access and Correction

Deletion Requests

Privacy Policy FAQ – Your Data Rights Explained

01 What personal data does rpt888 collect when I open an account?

02 Do you share my data with third parties?

03 How long do you keep my transaction records?

04 Can I request a copy of all the data you hold about me?

05 What cookies does rpt888 use and can I turn them off?

06 How do I delete my account and all associated data?

07 What happens if there is a data breach?

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